HCOS Conversations

3420

Connected timeline entries logged

AI Resolution Rate

96.4%

Compliance verified
EHR Calendar Updates

894

Athenahealth EHR synced

API Calls Cleared

24,912

Integrations hub processing

AI Digital Workforce Dashboard

Monitor specialized autonomous AI employees running in your clinic

AI Receptionist
Front Desk & Call Router
Work completed:1,940 Calls Router
Resolution rate:98.4%
Active:Handling 3 inbound calls
AI Scheduler
Appointment Coordinator
Work completed:1,020 Appts Booked
Resolution rate:95.8%
Active:Resolving double-booking for Dr. Vance
AI Billing Agent
Insurance & Claims
Work completed:470 Claims Cleared
Resolution rate:92.1%
Active:Verifying pre-auth rules for BCBS patients
AI Patient Educator
Instructions & SOP Guides
Work completed:830 Guides Sent
Resolution rate:100%
Active:Triggering fasting rules for lab visits

Weekly Lifecycle Resolution

Patient requests completed automatically by the digital workforce

Channel Distribution

Omnichannel front-door activity

Phone Calls
SMS Texting
WhatsApp
Website Chat
Patient Portal